The Swedish brand ASKO produces premium washing machines. Scandinavian cars are appreciated for quality and reliability. Learn more about the warranty on Asko washing machines.
Manufacturer Obligations
The manufacturer gives 12 months warranty service for professional Asko machines, 24 months for household machines. When buying accessories and spare parts that are not included in the model kit, the buyer does not receive a guarantee on them.
Recommended:
- Do not self-install the washing machine. Also, do not entrust this matter to the masters of unauthorized services. If a breakdown occurs due to an improper connection, you may not receive free maintenance.
- Carefully check the documentation that came with the machine. The warranty coupon should be checked especially carefully - it must be filled in accordance with the requirements: the seller must indicate the date and serial number of the model, put a signature and a stamp.
- Keep warranty documents on the purchase of the product - a check, contract of sale, throughout the entire life of the product.
- Strictly observe the operating rules, use the device only for its intended purpose, use approved detergents. If the user is found to be in violation of the rules, then he will be denied free service.
All ASA trademarks are designed for service life 10 years from the date of purchase. And if the purchase date is unknown, then the countdown is from the date of manufacture.
Important! Do not confuse the warranty period with the service life.
Denial of Free Service
There are many situations in which a warranty can be void, so the user should carefully study:
- The rules of operation of the AGR. And strictly observe them.
- Read the warranty conditions.
Given the high cost of repair work, it is beneficial for the user to carefully consider the requirements of the manufacturer.
Reasons Asko Refuses Warranty:
- Violation of the rules of transportation.
- Incorrect storage.
- Unstable or inappropriate food.
- Excessive or insufficient water pressure.
- Violation of sanitary standards in the room.
- The use of powders with excessive formation of foam without the mark "machine". As well as low-quality and expired.
- Mechanical damage to the device.
How to find out the address of a service center?
If you have any problems with the washer, which is under warranty, you can not contact the first workshop that came across. It is necessary to find the address of the nearest authorized service. Only there they fill in a free warranty repair. Contacting an ordinary workshop or a private master entails removal from the warranty account.
Information on the location of authorized service centers can be found:
- from the appendix to the warranty card;
- in ASKO representative office;
- on the official website of the company.
Before contacting the service, make sure that you have followed the rules for installing and operating the washing machine.
If you have questions regarding the fulfillment of applications by services, customers can call the ASKO representative. Phones: (495) 105-95-70, (800) 707-08-07. You can also write to [email protected]. The appeal must indicate the serial number of the washing machine, the name and address of the service center.